x3r0TD Support

Force-quit x3r0TD and reopen it. Restart your iPhone, then confirm you are on iOS 26.5 or later (x3r0TD is iPhone-only). If the app still fails to open, delete and reinstall from the App Store — local save data will be removed because progress is stored on your device only. Email support@x3r0soft.com with your device model, iOS version, and game version if the problem continues.

Note your device model, iOS version, and what you were doing when the crash occurred (sector number, mode, etc.). Email support@x3r0soft.com with those details. A screenshot of the sector or error screen helps.

x3r0TD stores campaign progress, upgrades, and settings locally on your device using SwiftData. We do not operate cloud save or game servers, so progress cannot be recovered from x3r0soft if the local save is deleted. Uninstalling the app, wiping the device, or restoring from a backup without the app's data will remove progress. If progress disappeared without those steps, email us with your device model, iOS version, and game version — we will help troubleshoot.

Open Store → Restore Purchases or Settings → Restore Purchases in x3r0TD while signed into the Apple ID used for the purchase. Optional consumable purchases follow standard App Store policy and do not restore after reinstall — this is disclosed in the in-game Store. Optional subscriptions and other restorable entitlements sync via Restore when Apple reports them. If restore does not grant expected content, email us after trying both restore locations.

First, confirm you are signed into the correct Apple ID, then use Restore Purchases in the Store or Settings screen.

Apple processes all payments — x3r0soft does not receive your payment card details. If content is still missing after restoring, email support@x3r0soft.com with your device model, iOS version, game version, and the product name shown in the Store or App Store receipt. Do not send card numbers or Apple ID passwords.

Yes. The campaign, Endless mode, and Daily challenge run without an internet connection. An internet connection is needed for App Store purchases, purchase restoration, VIP verification when online, and optional Game Center rankings.

Optional VIP Vanguard and VIP Commander are monthly auto-renewable subscriptions sold through Apple. Exact rewards and disclosed odds appear in-app under VIP. Restore via Store → Restore Purchases or Settings → Restore Purchases. Cancel or change tier in your Apple ID subscription settings.

Online Rankings are optional and use Apple Game Center. They do not require an x3r0soft account. Rankings need a network connection when you view or submit scores. Turn Game Center on or off in iOS Settings.

Open Settings in x3r0TD. Under Audio, adjust Music and Sound effects volume sliders. Under Feedback, toggle Haptics and Screen shake. The iOS silent switch mutes all game audio. For motion and readability options, open Settings → Accessibility (Reduce motion, effects intensity, contrast, and related toggles).

Email support@x3r0soft.com with your device model, iOS version, game version (shown under Credits & Legal), a short description, and screenshots if useful. For sector-specific issues, include the sector number.