Status: Threefold is coming to the App Store. It is made for iPhone, needs iOS 18 or later, plays offline and has no account, ads or in-app purchases.
Game support
Threefold support
Help with Threefold on iPhone. Support is by email; there is no web form or ticket system.
Coming to the App StoreiPhone · iOS 18 or laterOffline
Use the subject “Threefold support”. In the game, Settings → About & support → Email support fills it in for you.
What to include in your email
These details help us answer faster:
- Your iPhone model (for example, iPhone 16)
- iOS version (Settings → General → About)
- Game version (Settings → About & support in Threefold)
- What happened and when, and what you expected to happen
- A screenshot or screen recording, if it helps
Frequently asked questions
Is there a time limit?
No. Threefold is turn-based. Take as long as you like over every gem.
What ends a run?
Missing a round's target once the bag of gems is empty, or filling the board so that no gem can be placed. The board stays on screen so you can see what happened.
How do I learn the rules?
Settings → How to play replays the introduction. The Codex lists all 21 Rules and shows which you have unlocked.
Threefold will not launch
Force-quit Threefold and open it again, then restart your iPhone. Threefold needs iOS 18 or later: Settings → General → About shows your version, and Settings → General → Software Update installs updates.
If it still will not open, delete Threefold and install it again. Reinstalling deletes your local progress, because progress, records and the saved run are stored only on your iPhone. If none of this helps, email support@x3r0soft.com.
I lost my progress
Progress, records, unlocks and the saved run are stored on your iPhone only. x3r0soft never receives them, so they cannot be recovered by x3r0soft. Deleting the app or using Settings → Reset progress removes them. If progress disappeared without either, email us with your iPhone model, iOS version and game version.
How do I change sound or haptics?
Open Settings in Threefold. Sound follows the iPhone silent switch and mixes with music from other apps. Sound and haptics can be switched off in Settings.
Does Threefold respect Reduce Motion?
Yes. Threefold follows the iPhone setting: Settings → Accessibility → Motion → Reduce Motion. Every control works with one finger.
How do I report a bug?
Email support@x3r0soft.com with the subject “Threefold support”. Include your iPhone model, iOS version, the game version from Settings → About & support, what happened and when, and a screenshot if it helps. The Email support link in Settings → About & support fills in the subject and the versions for you.
Do not send sensitive information
Never email passwords, Apple ID credentials, payment-card numbers or other sensitive personal data. x3r0soft will never ask for them.
Related pages
Last updated: 20 October 2026 · Published by x3r0soft